PLAYERS’ DATA PROTECTION REQUEST FORM

Data Protection Form

RIGHTS AND QUESTIONS

Your requests or questions

Right to opt-out of the sale or sharing of personal dataRight to limit the use of sensitive personal dataRight to non-discriminate for the exercising of privacy rights

Your Privacy-related Questions

VERIFICATION

Your game

Game Name

Your User ID

Your Email address

State/Kingdom number and nickname of the players

Country of residence

Have you made a purchase before?

Please provide a screenshot(s) of the order that includes the purchase date, amount, game name, and order number. *Note:

If you have made recharges for more than 1 month, please provide us with a screenshot(s) of your order in three (3) different months. The most recent recharge must be included in the screenshot(s).
If you have only made recharges for 1 or 2 months, please provide us with the top three (3) highest amounts you paid. The most recent recharge must be included in the screenshot(s)

Your registration dates

Your last login time

By submitting this form, you accept that you are making a request under a data protection applicable law. You also confirm that the information provided in this form is true, correct and within your personal knowledge, and you are authorised to submit this request. When we have reasonable doubts concerning your identity, we may ask you to provide additional information necessary to confirm your identity before responding to your requests. You understand that it may take up to one month from receipt of this form before a reply to your request is provided to you. You also acknowledge that the limit may be extended by a further 1 month where necessary, taking into account the complexity and number of any requests for your personal data. Finally, you accept that you made this request electronically and therefore, we will provide the answer in a commonly used electronic form.

Please contact our in-game customer service by click Setting and then Contact Help. You can enter your question(s) directly in the dialog box. Our customer service will reply to you as soon as possible.