Data Protection Form



    *Note: If you have recharged in multiple months, pelase provide us with a screenshot of you order in 3 different months. (The screenshot of the most recent order must be provided). If you only have recharged in 1 or 2 months, please provide us with the top 3 largest amounts (The screenshot of the most recent order must be provided).
    By submitting this form, you accept that you are making a request under a data protection applicable law. You also confirm that the information provided in this form is true, correct and within your personal knowledge, and you are authorised to submit this request. When we have reasonable doubts concerning your identity, we may ask you to provide additional information necessary to confirm your identity before responding to your requests. You understand that it may take up to one month from receipt of this form before a reply to your request is provided to you. You also acknowledge that the limit may be extended by a further 1 month where necessary, taking into account the complexity and number of any requests for your personal data. Finally, you accept that you made this request electronically and therefore, we will provide the answer in a commonly used electronic form.
    Please contact our in-game customer service by click Setting and then Contact Help. You can enter your question(s) directly in the dialog box. Our customer service will reply to you as soon as possible.