Last Updated: 12 April 2022
These Subscription Terms (“Subscription Terms”) apply to the membership subscription services (“Subscription”) of all FunPlus` games to which subscriptions apply (the “Game”).
These Terms form a legally binding contract between you and us. By accessing or using the Game and the Subscription you accept and agree to these Terms. If you do not agree to these Terms then do not access, purchase, or use a Subscription or the Game.
If you purchase a Subscription on a platform such as Apple or Google, the platform will charge you for the subscription fees and the platform’s payment terms and conditions shall apply in addition to these Terms. Please review the appropriate platform’s payment terms and conditions for additional information.
1. CHANGES TO TERMS
We may change these Terms from time to time, for example in order to ensure that we remain compliant with applicable laws or to reflect any changes we make to the Subscription or otherwise. It is your responsibility to check the Terms regularly before using any of our Services. Your continued use of our Services from the date of change will be deemed your acceptance of the amended Terms.
2. SUBSCRIPTION AND FEE
2.1 The membership subscription service (“Subscription”) provides automatic renewal of membership of some of our games.
2.2 The applicable fee and term for the Subscription will be displayed before or when you order the Subscription.
2.3 If we decide to decrease the price of your Subscription, all your existing Subscriptions will automatically renew at the lower price.
2.5 Our games may occasionally offer a one-time or limited-time bonus to players that have a current Subscription or who agree to start a subscription. These items, which will generally be marked as “bonus” items, will not be part of your ongoing subscription.
3. AUTO-RENEWAL AND PAYMENT
3.1 If you opt for auto-renewal, your account will continue to be periodically charged for the Subscription until you cancel your subscription. When you sign up for a Subscription, you must designate and provide information about your preferred payment method – the information you provide must be complete and accurate, and you are responsible for keeping it up to date. Any failure to do so may lead to suspension or cancellation of your access to the Subscription. You expressly authorise us, or the platform on which you purchased your Subscription, to collect via automatic debit from your nominated payment method the appropriate fees charged for any Subscription. Immediately after your initial subscription commitment period has expired, and again at the end of any subsequent subscription period, your subscription will automatically renew and continue, at the subscription price and period you agreed to on initially commencing the subscription, subject always to any updates in pricing and services issued by us from time to time. Unless otherwise stated, all fees for Subscriptions will be payable in advance and billed automatically at the start of the monthly or annual subscription, as applicable. All purchases of Subscriptions are final and non-refundable, except at our sole discretion.
3.2 If you do not pay the fees or charges due for your Subscription, we may make reasonable efforts to notify you and resolve the issue in accordance with Clause 26 of the Terms and Conditions, however we reserve the right to disable, suspend or terminate your access to the Subscription and the Game, and may do so without notice.
3.3 The Subscription fee will be displayed in US dollars. Apple or Google may charge you from your Payment Method in local currency in accordance with the terms and conditions of Apple or Google, as applicable.
4.1 You may modify your Subscription plan at any time, but such modification will not take effect before the expiration of your current Subscription term. If you modify your Subscription plan more than 24 hours prior to the expiration of your current Subscription term, the modified plan will automatically take effect in your new Subscription term following the expiry of your current Subscription term. If you modify your Subscription plan less than 24 hours prior to the expiration of your Subscription term, your existing Subscription plan will continue to apply for the next Subscription term, and the modified plan will only take effect following the expiration of the next Subscription term.
4.2 If you modify your Subscription plan during a Free Trial relating to a certain game, please refer to clause 5.5 below.
5.1 If you do not want your Subscription to renew automatically or if you want to change or terminate your Subscription, you must log in to your account and follow the instructions of the relevant third-party platform in its app or at its website to manage or cancel your Subscription (simply deleting your account will not cancel your subscription). If you cancel your Subscription, you may continue to use the cancelled Subscription until the end of your then-current Subscription term. The Subscription will then not be renewed when your then-current term expires.
5.2 If you cancel the auto-renewal of your Subscription more than 24 hours before the expiry of the current term of your Subscription, your Subscription will be cancelled for the subsequent period following the expiry of such current term, and you will not be charged for periods subsequent to your current Subscription term. You will be able to use the Subscription until the expiration of the active Subscription term.
5.3 If you cancel the automatic renewal of your Subscription less than 24 hours before the expiry of the current term of the Subscription, you will be charged for the term immediately following the current term. You will be able to use the Subscription until the expiration of the immediately subsequent term, and your Subscription will be cancelled for periods following such immediately subsequent term.
5.4 If you cancel during the Free Trial period, please refer to clause 7.2 and clause 7.3 below.
5.5 You may cancel the auto-renewal of a Subscription via the relevant third-party platform by following the below steps on your device:
- If you are an iOS system user: [Settings] – [Apple ID] – [Subscriptions] – [Subscribed] – [Cancel]. For more support for cancellation if you use the iOS system, please visit the support page of Apple https://support.apple.com/en-gb/HT202039.
- If you are an Android system user: [Play Store] – [Menu] – [Subscriptions] – [Cancel]. For more support for cancellation if you use the Android system, please visit the support page of Google at https://support.google.com/googleplay/answer/7018481?hl=zh-CN&co=GENIE.Platform%3DAndroid.
6.1 Any refunds for paid Subscriptions will be subject to the refund terms, conditions and policies of the applicable platform used for the initial purchase, such as Apple or Google. If you need to apply for a refund of paid Subscription or have any questions in connection with the refund, please contact Apple or Google.
6.2 You have the right to cancel your order and withdraw from the contract between you and us (Contract), without giving any reason, and receive a full refund within 14 days from the day you place your order (Cancellation Period) BUT by downloading, streaming or accessing your Virtual Items, digital/online Games and/or Services, you will immediately lose this right to cancel once the download, streaming or accessing of such Virtual Items, digital/online Games and/or Services is complete, due to the nature of these Services and the fees paid for Subscriptions are non-refundable.
7. FREE TRIAL
7.1 Depending on the game, we may offer you a free trial of the Subscription (“Free Trial”) for a certain period to be determined by us. The period applicable for such Free Trial will be displayed to you before or when you sign up for such Free Trial. You acknowledge that such Free Trial may be subject to certain restrictions (e.g., you may not be able to sign up for the Free Trial if you have already signed up for Free Trial before).
7.2 You may cancel the Free Trial at any time during the Free Trial period at least 24 hours before the end of the applicable period.
7.3 If you do not cancel the free trial more than 24 hours before the end of the applicable period of such free trial, the free trial will automatically convert into a paid subscription upon the end of the free trial period. When you sign up for a free trial, we will ask you to select the subscription plan, and following the expiration of the free trial period you will be charged the fee for the selected subscription plan.
7.4 You may also choose to opt in the Subscription and modify such Subscription at any time during the Free Trial period more than 24 hours before the end of applicable period of such Free Trial. In such a case, the selected paid Subscription will start on the date immediately following the expiration of the Free Trial period.
7.5 If you modify your Subscription plan less than 24 hours before the end of the Free Trial period, your initial chosen Subscription will continue to apply until it reaches the next Subscription term, whereupon your modification will take effect.
The Subscription provided to you shall be used only in the Game and in accordance with the Terms. Any use by you of the Subscription outside the Game via illegal methods (e.g., malicious cracking) will be deemed a violation of the Terms and we may cancel your access to the Game and Subscription in accordance with the Terms and Conditions.
If you require customer support or if you have any other questions or comments in relation to the Game or Subscription Service, then you may contact us at firstname.lastname@example.org. By regular mail we can be reached at FunPlus International AG, Bahnhofstrasse 2, 6300 Zug, Switzerland.